Which entry is mandatory when adding a new user in DocuSign?

When adding a new user in DocuSign, the email address is a mandatory entry. This is because the email address serves as a unique identifier for the user within the DocuSign system. It is essential for various functionalities, such as sending documents for signatures and facilitating communication between users. Additionally, the email address is where the user will receive their login credentials and notifications related to their activities in DocuSign.

In contrast, while the username may be important for a personalized experience, it is not strictly required to create a user account. The phone number and department are useful for organizational purposes or communication but are not mandatory for creating a new user. This requirement ensures that each user has a distinct and reliable way to access DocuSign, promoting effective collaboration and document management.