When sending an invitation for an external domain account, who receives the invitation?

The correct answer is that the invitation is sent to the five most recently active DocuSign administrators. This approach is designed to ensure that the invitation reaches those who have had recent engagement with the platform, which often includes individuals who are better positioned to manage or monitor invitations and associated activities.

By targeting the most recently active administrators, DocuSign facilitates a smoother onboarding process for external users, as these administrators typically have the most up-to-date knowledge about the organization’s practices and policies within the platform. This selective communication helps ensure that the invitation is managed by people who are likely to respond promptly and effectively.

The other options do not align with the targeted approach that DocuSign employs. For instance, sending the invitation to the current account owner might not involve other knowledgeable users who can help facilitate the account access for the external domain. Similarly, sending it to all users in the organization would create confusion and potentially overload others who may not be involved in the process. Lastly, directing invitations to just the IT department administrator may not be effective if that person is not one of the most recently active users, potentially slowing down the response time and efficiency of the onboarding process.