If a user does not receive an invitation to become a DocuSign administrator, what might be necessary?

The best course of action in this situation involves re-adding the user as a new administrator. This is because if the user did not receive the initial invitation to take on the administrator role, there might have been an issue with the invitation process itself or a problem related to the user's email settings. Re-adding the user as a new administrator initiates a fresh invitation process. This can help ensure that the user receives the invitation correctly, ultimately allowing them to access the necessary administrative functions within DocuSign.

Other options may not resolve the issue as effectively. Waiting for an automatic resend does not always guarantee that the invitation will be sent again, and there can be delays or glitches in the system. Checking for spam filter issues is a good step, but it doesn't directly address the problem of the invitation not being sent. Contacting their manager may provide some assistance, but it typically wouldn’t lead to a solution for the user not receiving the invitation in the first place. Therefore, re-adding the user as a new administrator is a proactive approach that directly addresses the situation by triggering a new invitation process.