How is the DocuSign administrator determined when the organization is created?

When an organization is created in DocuSign, the administrator is automatically determined based on user membership, which relates to the roles and permissions assigned to users within that specific organization. Typically, the role of administrator is assigned to a user who possesses specific permissions that allow them to manage the organization's settings, configure integrations, and handle account management tasks.

This automated process ensures that the organization has a designated point of contact right from the beginning, facilitating effective governance and management of DocuSign functionalities. Such a setup allows for a smooth onboarding experience for users and helps ensure that the organization is configured correctly to meet its business needs.

In contrast, assigning the administrator role based on criteria like the highest permissions or through voting among users introduces inconsistencies and potential delays in organization management. Additionally, relying solely on customer support for this designation could hinder the autonomy and operational efficiency that organizations typically prefer.